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Here's how to do it right First-Time Manager What’s a rookie manager to do?

Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can’t afford to learn by trial and error.

101 Sample Write-Ups for Documenting Employee Performance Problems A complete tool kit for handling disciplinary problems in a fair, responsible, and legally defensible way.



Conflict 101 When conflict brews at the office, it's a manager's job to cool things down.

Critical Thinking Toolkit It's not just for geniuses.


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