Here's how to do it right First-Time Manager What’s a rookie manager to do?
Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can’t afford to learn by trial and error.
101 Sample Write-Ups for Documenting Employee Performance Problems A complete tool kit for handling disciplinary problems in a fair, responsible, and legally defensible way.
Conflict 101 When conflict brews at the office, it's a manager's job to cool things down.
Critical Thinking Toolkit It's not just for geniuses.